Your digital purchase.
Who you are buying from
AI with Žana is operated by Žana Žižek, Sv. Ana v Slov. goricah 3, 2233 Sv. Ana, Slovenia. Contact: hello@aiwithzana.com.
Products and payment
Our store sells digital guides and browser apps. The selected products, add-ons, currency and full payable total appear before you pay. Purchases are one-time payments. We do not promise earnings, advertising results or a particular outcome.
Delivery and access
After confirmed payment, your products appear in My library. Sign in with ChatGPT using the account you used at checkout. The Meta Advertising Guide is a downloadable PDF. The Next Move Planner and Nap-Time Prompt Book run in a modern browser on a phone or computer. App preferences and progress are stored in that browser; they do not sync between devices. You may need a separate AI service to use generated prompts; its account requirements and charges are separate.
We send a purchase confirmation and access link to the checkout email. Keep that email and contact us if access or delivery fails.
Personal use
You may use purchased content for your own personal or business work. You may not resell, share access to, or redistribute the products themselves. No subscription or commercial redistribution licence is included.
Digital products: no change-of-mind refunds after access
Once you have accessed, downloaded or started using your digital product, we do not offer change-of-mind refunds.
Consumers generally have a 14-day right to withdraw from an online purchase, subject to applicable exceptions. At checkout, we ask for your express request to begin digital supply immediately and your acknowledgement that the right of withdrawal ends when digital supply begins. We confirm that agreement in your purchase email. This does not remove your statutory rights where content is faulty, unavailable or does not match its description.
If supply has not begun and you wish to exercise an applicable withdrawal right, or if your content is faulty, unavailable or does not match its description, contact hello@aiwithzana.com with your name, order number, purchase date and a description of your request. We will assess your request under applicable consumer law. Approved refunds are returned through the original payment method. A full refund ends access to the refunded order.
Nothing in these terms limits mandatory consumer rights or remedies available in your country.